What is My Sony Canada Membership?

My Sony Canada Membership is a rewards program giving members exclusive access to rewards, benefits, promotions, and unique opportunities. My Sony Canada Members earn points that can be redeemed toward purchases of qualifying items at the Sony Store (electronics.sony.ca). For details see My Sony Canada Membership Program Terms and Conditions of Participation..

How do I become a My Sony Member in Canada?

Membership is available to any Canadian resident (excluding Quebec, New Brunswick residents) who is 19+ (18+ in Alberta, Manitoba, Ontario, Prince Edward Island, Saskatchewan) years and provides certain personal information when enrolling and participating, subject to the My Sony Canada Membership Program Terms and Conditions of Participation..

You can join My Sony (Canada) by clicking on “Join” within the header of the electronics.sony.ca — it's fast and easy to do. Just follow the step-by-step instructions to complete the enrollment process.

If you have an existing Sony Account with the Sony Store or through one of our sister companies (for example an account through PlayStation™Network, etc.) be sure to sign-in using the Log In Button located on electronics.sony.ca by using your existing account email address and password. You will then be prompted to join the Program, if you want, Simply review the My Sony Canada Membership Program Terms and Conditions of Participation, click “Join” and you’re all set.

What is a Sony Account & how do I sign up for one?

When logging into or signing up for a My Sony Account you will be prompted with further information regarding Sony Account and how to obtain one. Please follow the prompts and additional messaging for further instructions.

When I join My Sony Membership, am I applying for a credit card too?

No, becoming a My Sony Canada Member does not include any applications for credit cards.

What are the benefits of becoming a My Sony Member?

All members will earn 5 points per CAN$1 for the purchase of certain qualifying products on electrontics.sony.ca. Points can be used towards the purchase of a future eligible product. Please see My Sony Canada Membership Program Terms and Conditions of Participation for details, including for more information on how points are calculated.

In addition to earning points, members will get exclusive redemption opportunities and promotions.

Can I become a My Sony Canada Member if I live outside Canada?

No. My Sony Canada membership is only open to legal Canadian residents (excluding Quebec, New Brunswick residents) who are 19+ (18+ in Alberta, Manitoba, Ontario, Prince Edward Island, Saskatchewan). See My Sony Canada Membership Program Terms and Conditions of Participation for details.

How many My Sony points do I have?

First, you’ll want to log into your Sony Store Account via electronics.sony.ca. Then, you can see your points balance in the top-right corner. You can also see your points balance by clicking the Sony Account icon drop-down and selecting My Sony Canada Membership to see your points balance and general Membership dashboard.

Can I link more than one Sony account to My Sony Membership?

No, you will only be able to link one Sony Account to My Sony Canada Membership. Additionally, you won’t be able to change your Sony Account tied to your Membership. If you have a Sony Account (via Sony Store, through PlayStation™Network, Sony Rewards, etc.) and you have not yet joined My Sony Canada, you will be prompted to join, if you want, when you login/enroll.

Can I use my My Sony points within PlayStation Stars or vice versa?

No. My Sony points must be used within the My Sony Canada Pprogram affiliated with Sony of Canada ULC (on electronics.sony.ca) and points earned through PlayStation Stars must be used within PlayStation. See My Sony Membership Program Terms and Conditions for details.

How do I earn My Sony points?

You earn points each time you shop and buy select products as a Member on electronics.sony.ca – it’s that easy! Be sure to log into your Sony Account each time you make such purchases. See My Sony Canada Membership Program Terms and Conditions of Participation for details.

Do My Sony points expire?

Yes. If your Sony Account membership is inactive for 12 consecutive months, then all your Points will expire. An inactive Sony Account means that you have not made a purchase that qualifies for earning Points or you have not made a purchase using Points that you have earned towards a purchase. You membership will remain even though Points expire. See My Sony Canada Membership Program Terms and Conditions of Participation for details.

Can my points be exchanged or cashed out for actual currency?

No, points do not have a cash equivalent, have no cash value, cannot be cashed out and can only be used towards a purchase of qualifying products at electronics.sony.ca, subject to My Sony Canada Membership Program Terms and Conditions of Participation.

How will I receive my points?

Points earned will generally be added to your Sony Account after your purchase qualifying products on electronics.sony.ca. You can view your points balance by accessing your My Sony Canada Membership page located in your Account drop down after logging in. See My Sony Canada Membership Program Terms and Conditions of Participation for details.

Why didn't I earn points on my purchase?

This could happen for a few reasons. You should confirm that you are a My Sony Canada Member and logged into your Sony Account when you are making qualifying purchases on electronics.sony.ca.

Another possibility is the offers may have a defined eligibility and qualification requirements, which must be met to earn points under those promotional offers.

Please ensure you are logged into your Sony Account and are clear on qualifying products before you make purchases.

See My Sony Canada Membership Program Terms and Conditions of Participation for details.

Can I earn points if I use a third-party payment processor or financing option such as PayPal or Affirm?

If you are a My Sony Canada Member, logged in at the time of a qualifying purchase and using a third-party payment processor or financing option to purchase on electronics.sony.ca, you will still earn points if offered. See My Sony Membership Program Terms and Conditions for details.

What happens to my points if I return Sony products?

If you make a return, points received for those Sony products will be deducted from your points balance at the time of the return. See My Sony Canada Membership Program Terms and Conditions of for details.

Where can I use My Sony Points?

You can use your My Sony Canada Points only at electronics.sony.ca.

What can I get with my My Sony points?

You can use your My Sony points towards the purchase of qualifying products that you see on the Sony Store such as headphones, televisions, cameras and more. See My Sony Canada Membership Program Terms and Conditions of for details.

Is there a minimum number of points needed in order to redeem from the My Sony Canada catalog?

There is no minimum amount of points needed to redeem on electronics.sony.ca, subject to the qualifying products being offered.

How do I use My Sony Canada Points when making a purchase?

If you have become a My Sony Canada Member with a Sony Account, when logging into your Sony Account you will see your points balance in the upper right of the website near your name. During checkout in the Payments area, your total points balance will appear along with the dollars (CAN$) value those points can be redeemed for. Simply click “APPLY” and this amount will be deducted from your checkout total.

NOTE: If you have a remaining value My Sony Canada points beyond the total cost of your purchase, those points will be kept in your Sony Account to apply towards future purchases.

Can My Sony Canada Points be used towards the entire purchase including extended warranties and/or sales tax?

Points can only be used toward products identified as qualifying purchases on electronics.sony.ca. Thus, if extended warranties are identified as a qualifying purchase, you may use your points for the purchase. Sales tax and other things are excluded from the program. See My Sony Canada Membership Program Terms and Conditions of for details.

What happens if I forget to log in with my Sony Account as I check out online?

If you are a My Sony Member and forget to log into your Sony Account at the time of purchase, you will not receive your points for that purchase. Sony will not retroactively apply points to purchases.

See My Sony Canada Membership Program Terms and Conditions of for details.

If I used My Sony Canada Points and canceled my order, will my points be refunded?

In the event of a return or canceled order for a qualifying purchase, the points amount you redeemed will be returned to your Sony Account. See My Sony Canada Membership Program Terms and Conditions of for details.

How do I cancel my membership?

To cancel your membership, please visit your My Sony Membership page and click “Cancel My Membership” located at the bottom of the page and confirm your cancelation. Your cancelation can take up to (2) business days to process after which your points will be forfeited, cancelled, null void, and no longer retrievable or redeemable.

What happens if I cancel my membership?

If you cancel your membership, you will forfeit all remaining benefits and points, along with access to savings and promotions. The points will be forfeited, cancelled, null void, and no longer retrievable or redeemable. See My Sony Canada Membership Program Terms and Conditions of for details.